PC AssistCrew Logo by Uniblue

Privacy and Cookies Policy

Last Updated 19/04/2016

PC AssistCrew ‘“We”,“Our”, or “Us”’ is committed to safeguard the privacy of its customers and individuals who make use of our online Services. The PC AssistCrew brand name and www.pcassistcrew.com “the Website” is owned and operated by Uniblue Systems Limited, “Uniblue”.

‘Uniblue Systems Limited’ is a limited liability company registered in Malta under company registration number C 32567 with its registered office at Orange Point, Floors 2/3, Dun Karm Street, B’Kara, Birkirkara By Pass, Birkirkara, Malta BKR 9037.

This policy provides you with information about what data We collect and how this data is processed by Us.

Collection and use of information

In general, you can visit the Website without telling us who you are or giving any personal information about you. Information which We collect may be used:
  • to communicate with you and fulfill your requests for Our services,
  • improve Our services where possible,
  • to fulfill the purpose for which you provided the information,
  • for customer service purposes,
  • for marketing and promotional purposes, including remarketing,
  • to conduct research,
  • to provide information that We believe may be of interest to you,
  • to enforce the legal terms that govern your use of Our Website, and/or for the reasons specific to the type of collection of information.
We may also collect and store certain types of data as described in more detail below.


1. Cookies and Web Beacons - When you visit Our Website, we or Our service providers, advertisers or partners, may send one or more cookies to your computer or use web beacons to improve the quality of Our service by analyzing traffic pattern, tracking user trends and conducting optional research surveys. A cookie is a small file containing a string of characters that uniquely identifies your browser and a web beacon is a single pixel or clear GIF which are small pieces of code placed on a web page. Most browsers are initially set up to accept cookies and similar technologies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Web beacons may also be disabled by disabling JavaScript on your computer. However, alteration of such settings may affect the functionality of our Websites. For more information on how to disable cookies, you may visit www.aboutcookies.org.

2. Third party cookies

Third party cookies are cookies from another domain (not from the Website). We don’t control the content of these cookies. Therefore, please review information about the cookies from the third-party websites. Examples of third parties who set cookies on the Website include:

2A. Hotjar

A web analytic service provider that records site usage, including mouse clicks, mouse movements, scrolling activity as well as any text you type and action you take while browsing and/or using this Website (excluding “sensitive” visitor fields such as fields where financial information is inputted).

For more information on Hotjar's collection of information, please see their Cookie Information here https://www.hotjar.com/cookies. You can choose to disable the Hotjar service by contacting them on https://www.hotjar.com/contact.

2B. Advertising networks

These are advertising networks used to deliver interactive advertising campaigns on partner websites. These cookies track the types of content you have viewed to ensure adverts are as relevant to you as possible.
Google AnalyticsPrivacy PolicyOpt-out here
Google AdSensePrivacy PolicyOpt-out here

Log information

When you visit Our Website, Our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request and one or more cookies as explained above. Note that if your IP address is collected by Uniblue, this is only used to generate aggregate statistics and is not used in a way that leads to identify you personally.

Electronic notices and Promotional Emails

We may provide you with information and notices regarding the PC AssistCrew services, products, applications, surveys, promotional emails, offers or other information which may be of use or interest to You, via the email address you designate during the provision of the PC AssistCrew service.

We do not share your email address with any third party, and We process and store such personal information in accordance with the terms of this Policy.

PC AssistCrew Services

When you purchase a PC AssistCrew Services from the Website, you will be required to make payment via one of Our trusted third party payment processor. Information you provide to the third party processor will be processed in accordance with its privacy policy and you are therefore advised to review such policy prior to purchase. No information you provide to the third party payment processor will be shared with Us.

Information sharing

Uniblue will only use your personal information for the purposes which are specified in this policy.

We may engage third party service providers that assist Us in providing or improving our services as explained above and we might need to share some personal or other data with them to enable them to do so. These service providers are either subject to this privacy policy or follow practices that offer an equivalent level of protection and may be located outside the EU. Your information may also be transferred to another company in the event of sale of our company to a third party. We will not sell or rent your personal information to third parties for marketing purposes without your consent.

To further improve our service We offer to you, We may also need to divulge certain information collected by our services to third party partners and/or suppliers. In any case, We will only provide anonymous or non-personally identifiable information to such third parties. We will not sell or rent your personal information to third parties for marketing purposes without your consent.

Information processing and security

Uniblue processes personal information in Malta. Information is retained on our servers in the United States and in other countries. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data held by Us.

Data integrity

We take reasonable steps to ensure that the personal information We process is accurate, complete, and current, but We depend on our users to update or correct their personal information whenever necessary. You are therefore kindly requested to inform Us of any change referring to your personal data held by Us. You have the right to access the personal information that We may hold about you, to rectify this data or object to the storage of the data for legitimate purposes by contacting Us at info@pcassistcrew.com.

Privacy of business partners

Our Website may include various links to third party websites or promote third party products. We are not responsible for the privacy practices of such third parties in any way. We strongly suggest that you refer to their privacy policy before accessing any website or making any purchase so that you are aware of the applicable practices and thus be able to make an informed decision about your actions and/or transactions.

Social Media Features and Widgets

The Website may include social media features, such as Facebook’s ‘Like’ button, and widgets, such as the ‘Share This’ button, or interactive mini-programs that run on our Website. These features are usually recognisable by their third party brand or logo and may collect your IP address, which page you are visiting on our Website, and set a cookie to enable the feature to work properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.


The Website are not aimed at children and We do not knowingly collect any personal information from children. Minors should not use these Websites unless supervised by an adult.

Changes to this policy

Please note that this policy may change from time to time. All updates will be published on the Website and, if the changes are significant, the changes will be posted on the Website and on this page www.pcassistcrew.com/privacy/ thirty days prior to taking effect. Each version of this policy will be identifiable at the top of this document by its effective date. We encourage you to refer to this policy periodically.

V. 19.04.2016